Tourism and hospitality sector

Overview of the Sector

The tourism and hospitality sector encompasses activities related to travel, lodging, food and beverage services, recreational activities, sports, cultural tours, and support services. This sector includes a wide range of entities, such as hotels, restaurants, tourism-related agencies, tour operators, providers of rental services and recreational activities (including beach activities), and others.

Eng. Razan Al-Aayed

Deputy Minister for Tourism Human Capital Development at the Ministry of Tourism.
Collaboration between the private sector and partners, guided by Saudi Vision 2030, provides a strong foundation for developing the skills of the workforce in the tourism and hospitality sector. By focusing on training and innovation, we can enhance the sector’s competitiveness, design effective programmes, and achieve our shared objectives. The Sector Skills Framework supports flexible vocational training programmes that target the specific skills required within the industry

Members

His Royal Highness Prince Waleed Al Saud
Chairman of the Board of Directors of Makatfeh Company
Mr. Badr Al-Duwais
Director of Human Capital Strategy, Higher Education, and Academies
Mr. Fadi Al-Assiri
General Manager of Education and Capacity Building
Mr. Ahmed Al-Owain
Vice President of Strategy and Corporate Development
Mr. Eid Al-Ruwaf
Regional Human Resources Director
Mr. Ahmed Teligdar
Regional Human Resources Director
Dr. Moudhi Al-Khalaf
Guest Experience Manager
Mr. Thamer Al-Shammari
Executive Director of Human Resources
Mr. Abdulrahman Al-Shahri
Regional Human Resources Director
Mr. Mohammed Khalid Al-Taifi
Group Human Resources General Manager
Mr. Imran Changaizi
Executive Director of Hospitality Development and Head of the Center of Excellence
Mr. Saleh Al-Muhanna
Head of Public Policy
Mr. Yazeed Al-Rasheed
Representative of the Public Investment Fund (PIF), Chief Executive Officer of Azm Academy and Head of Planning
Mr. Nader El Shenawy
Head of the Training Support Program
Dr. Sherif Abdelwahab
Sector Skills Council Expert, General Supervisor of Training and Capacity Building
Mr. Firas Khalid Al-Babtain
Vice President of Human Capital
Mr. Mansour Abahussain
Representative of the Technical and Vocational Training Corporation (TVTC), Head of Skills Assessment
Mr. Abdulaziz Al-Dawlah
Representative of the National Committee of Workers' Committees for the Tourism and Hospitality Sector
Mr. Marwan Fadel
Regional Human Resources Director

Sectoral Skills Framework

The Sector Skills Framework serves as a comprehensive tool for identifying the skills required within the sector. It defines the competencies needed for each occupational group across the sector’s value chains. The framework follows a structured approach to identifying sector-specific skills requirements, beginning with the classification of occupational groups across the sector’s sub-sectors, followed by the identification of key job roles, career pathways, and the priority skills required for each role.
Groups and career paths
Develop an overview of the sector and its subsectors, the major trends in the sector, and the skills required in line with those trends, in addition to identifying job categories and career paths in the tourism and hospitality sector.
Skills Dictionary
Provide details on the technical and soft skills associated with the main job categories in the Kingdom’s tourism and hospitality sector.
Skills database
The Excel tool serves as a supplementary publication to the Tourism and Hospitality Sector Skills Dictionary report and the Introduction to the Tourism and Hospitality Sector Skills Framework. The tool focuses on two main types of skills: general skills and technical skills.

Professional Standards Framework

National occupational standards documents provide comprehensive descriptions of professions and their associated job roles, including the knowledge, skills, requirements, and competencies needed to perform specific duties and responsibilities. They also cover the applications and uses of these standards across various areas, depending on the target users. These users include human resources professionals, training providers and centres, as well as other stakeholders involved in human capital development and capacity building.
Professional Standards Issued by the Ministry of Tourism
Click here to view the professional standards issued by the Ministry of Tourism

Partnerships

Strategic partnerships for sectoral skills councils are a fundamental pillar for helping to meet the evolving needs of the labor market, Integration between the public and private sectors and training and educational institutions is one of the cornerstones of the sectoral skills councils’ work; it helps bridge the skills gap between supply and demand, improves the quality of educational and training outcomes, and enhances the efficiency of human capital as the primary driver of national development.
Higher Institute for Tourism and Hospitality
National Events Center.

Training Programs

Programs that have been aligned with the skills framework to ensure that learning and training outcomes are consistent with the technical and general skills identified by the sectoral skills councils and included in the sectoral skills frameworks.